PANOXYL® FREQUENTLY ASKED QUESTIONS

FAQ Banner
  • All currently available PanOxyl® products contain the same active ingredient, benzoyl peroxide (BPO). Benzoyl peroxide is the #1 dermatologist-recommended ingredient for acne treatment products.

  • Benzoyl peroxide is a topical acne medication that offers several key benefits for fighting acne:

    • Antibacterial activity
    • Anti-inflammatory activity
    • Exfoliating (shedding of the skin) activity

    Benzoyl peroxide is available in a number of different formulations and concentrations to address a variety of acne issues. Stiefel pioneered the use of benzoyl peroxide for acne management more than 40 years ago.

  • Yes, PanOxyl® can be used for face, chest, shoulders and back acne. However, you should avoid contact with the eyes, lips, and mouth.

  • We offer PanOxyl® products in different formulas and different strengths of benzoyl peroxide to suit different skin types. Our current product line includes: PanOxyl® 10% Acne Foaming Wash and PanOxyl® 4% Acne Creamy Wash.

  • PanOxyl® 4% Acne Creamy Wash product is a patented formulation that contains Dimethyl Isosorbide (DMI). DMI offers safe and effective delivery of active ingredients, such as benzoyl peroxide, in personal care products. By enhancing delivery of the active ingredient to the skin, DMI allows ingredients to more effectively penetrate to the desired locations for these active ingredients to work.

    DMI can be found in a number of personal care products including sunless tanners, facial and eye-zone treatments, skin serums, make-up removers, and acne treatments.

    In the case of PanOxyl® 4% Acne Creamy Wash product, DMI has been formulated with benzoyl peroxide to provide effective treatment of acne with reduced skin irritation. It is believed that DMI may assist in solubilizing, or dissolving, benzoyl peroxide.

  • PanOxyl® products are readily available nationwide. Click here for a partial listing of leading retailers that carry PanOxyl®. If your local store does not carry the PanOxyl® product you are looking for, you can ask the pharmacist to order the product for you.

  • Unfortunately, we have discontinued two of our products. Though we no longer offer PanOxyl 3% Advanced Acne Spot Treatment and PanOxyl 10% Acne Cleasing Bar, we're still committed to helping you break the acne cycle.
    If you are looking for acne solutions, you can click here to see which products we have available that are best suited for your needs.

  • Unfortunately, our company is not set up to sell PanOxyl® products directly to consumers. But you can easily find our products online here

  • Click here for a listing of online retailers that carry PanOxyl® products.

  • As with any medication, if you are pregnant or nursing a baby, seek the advice of a healthcare professional before using this medication.

  • Please check the product lot number and expiration date. We do not recommend using PanOxyl® products after they have expired.

  • You may notice that most over-the-counter acne treatments contain either salicylic acid or benzoyl peroxide, the active ingredient in PanOxyl®.

    Both treat acne, but they work very differently. Salicylic acid exfoliates the skin to help unblock pores. Benzoyl peroxide, however, helps break the acne cycle, clearing existing breakouts now and helping to stop emerging pimples before they form. It also acts as a mild skin exfoliant to help unblock pores. Benzoyl peroxide is the ingredient that makes PanOxyl® so effective.

  • Benzoyl peroxide is for external use only.

    Do not use PanOxyl® products if you have sensitive skin or are sensitive to benzoyl peroxide.

    When using PanOxyl® products:

    • Avoid unnecessary sun exposure and use a sunscreen.
    • Avoid contact with the eyes, lips, and mouth.
    • Avoid contact with hair or dyed fabrics, including carpet and clothing which may be bleached by these products.
    • Skin irritation and dryness is more likely to occur if you use another topical acne medication at the same time. If irritation occurs, only use one topical acne medication at a time.
    • Skin irritation may occur, characterized by redness, burning, itching, peeling, or possibly swelling. Irritation may be reduced by using the product less frequently or in a lower concentration.
    • Stop use and ask a doctor if irritation becomes severe.

    Keep out of reach of children. If swallowed, get medical help or contact a Poison Control Center right away.

  • The side effects associated with benzoyl peroxide have been shown to last a short period of time. Skin peeling, otherwise known as exfoliation, is part of the therapeutic effect.

    Skin irritation and dryness is more likely to occur if you use another topical acne medication at the same time. If irritation occurs, only use one topical acne medication at a time. Skin irritation may occur, characterized by redness, burning, itching, peeling or possibly swelling. Irritation may be reduced by using the product less frequently or in a lower concentration.

ADDITIONAL PANOXYL FAQ’S:

You are now leaving the PanOxyl.com site and moving to an external website independently operated and not managed by GSK. GSK assumes no responsibility for the site. If you do not wish to leave this site, click ‘Cancel’.