PANOXYL® FREQUENTLY ASKED QUESTIONS

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  • WHAT IS THE ACTIVE INGREDIENT IN PANOXYL® ACNE MANAGEMENT PRODUCTS?

    All currently available PanOxyl® products contain the same active ingredient, benzoyl peroxide (BPO). Benzoyl peroxide is the #1 dermatologist-recommended ingredient for acne treatment products.

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  • WHAT IS BENZOYL PEROXIDE (BPO) AND HOW DOES IT WORK TO HELP MANAGE MY ACNE?

    Benzoyl peroxide is a topical acne medication that offers several key benefits for fighting acne:

    • Antibacterial activity
    • Anti-inflammatory activity
    • Exfoliating (shedding of the skin) activity

    Benzoyl peroxide is available in a number of different formulations and concentrations to address a variety of acne issues. Stiefel pioneered the use of benzoyl peroxide for acne management more than 40 years ago.

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  • I HAVE ACNE ON MY FACE, CHEST, BACK AND SHOULDERS. CAN I USE PANOXYL® PRODUCTS ON THESE PARTS OF MY BODY?

    Yes, PanOxyl® can be used for face, chest, shoulders and back acne. However, you should avoid contact with the eyes, lips, and mouth.

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  • WHY ARE PANOXYL® PRODUCTS AVAILABLE IN DIFFERENT STRENGTHS (% BENZOYL PEROXIDE)?

    We offer PanOxyl® products in different formulas and different strengths of benzoyl peroxide to suit different skin types. Our current product line includes: PanOxyl® 10% Acne Foaming Wash and PanOxyl® 4% Acne Creamy Wash.

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  • I SEE YOUR PANOXYL® ACNE CREAMY WASH PRODUCT CONTAINS DMI. WHAT IS DMI AND WHAT DOES IT DO?

    PanOxyl® 4% Acne Creamy Wash product is a patented formulation that contains Dimethyl Isosorbide (DMI). DMI offers safe and effective delivery of active ingredients, such as benzoyl peroxide, in personal care products. By enhancing delivery of the active ingredient to the skin, DMI allows ingredients to more effectively penetrate to the desired locations for these active ingredients to work.

    DMI can be found in a number of personal care products including sunless tanners, facial and eye-zone treatments, skin serums, make-up removers, and acne treatments.

    In the case of PanOxyl® 4% Acne Creamy Wash product, DMI has been formulated with benzoyl peroxide to provide effective treatment of acne with reduced skin irritation. It is believed that DMI may assist in solubilizing, or dissolving, benzoyl peroxide.

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  • WHERE CAN I BUY PANOXYL® PRODUCTS?

    PanOxyl® products are readily available nationwide. Click here for a partial listing of leading retailers that carry PanOxyl®. If your local store does not carry the PanOxyl® product you are looking for, you can ask the pharmacist to order the product for you.

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  • WHAT IF I CAN'T I FIND MY FAVORITE PANOXYL® PRODUCTS? ARE THEY STILL AVAILABLE?

    Unfortunately, we have discontinued two of our products. Though we no longer offer PanOxyl 3% Advanced Acne Spot Treatment and PanOxyl 10% Acne Cleasing Bar, we're still committed to helping you break the acne cycle.
    If you are looking for acne solutions, you can click here to see which products we have available that are best suited for your needs.

  • CAN I ORDER YOUR PRODUCTS DIRECTLY FROM YOU?

    Unfortunately, our company is not set up to sell PanOxyl® products directly to consumers. But you can easily find our products online here

  • HOW CAN I ORDER PANOXYL® ONLINE?

    Click here for a listing of online retailers that carry PanOxyl® products.

  • ARE PANOXYL® PRODUCTS SAFE TO USE WHILE PREGNANT?

    As with any medication, if you are pregnant or nursing a baby, seek the advice of a healthcare professional before using this medication.

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  • CAN I USE PANOXYL® PRODUCTS AFTER THE EXPIRATION DATE?

    Please check the product lot number and expiration date. We do not recommend using PanOxyl® products after they have expired.

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  • HOW IS BENZOYL PEROXIDE DIFFERENT FROM SALICYLIC ACID?

    You may notice that most over-the-counter acne treatments contain either salicylic acid or benzoyl peroxide, the active ingredient in PanOxyl®.

    Both treat acne, but they work very differently. Salicylic acid exfoliates the skin to help unblock pores. Benzoyl peroxide, however, helps break the acne cycle, clearing existing breakouts now and helping to stop emerging pimples before they form. It also acts as a mild skin exfoliant to help unblock pores. Benzoyl peroxide is the ingredient that makes PanOxyl® so effective.

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  • ARE THERE ANY WARNINGS ASSOCIATED WITH PANOXYL® PRODUCTS?

    Benzoyl peroxide is for external use only.

    Do not use PanOxyl® products if you have sensitive skin or are sensitive to benzoyl peroxide.

    When using PanOxyl® products:

    • Avoid unnecessary sun exposure and use a sunscreen.
    • Avoid contact with the eyes, lips, and mouth.
    • Avoid contact with hair or dyed fabrics, including carpet and clothing which may be bleached by these products.
    • Skin irritation and dryness is more likely to occur if you use another topical acne medication at the same time. If irritation occurs, only use one topical acne medication at a time.
    • Skin irritation may occur, characterized by redness, burning, itching, peeling, or possibly swelling. Irritation may be reduced by using the product less frequently or in a lower concentration.
    • Stop use and ask a doctor if irritation becomes severe.

    Keep out of reach of children. If swallowed, get medical help or contact a Poison Control Center right away.

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  • I SEE THAT SKIN IRRITATION AND PEELING ARE LISTED AS SIDE EFFECTS OF BENZOYL PEROXIDE. ARE THESE SIDE EFFECTS TEMPORARY?

    The side effects associated with benzoyl peroxide have been shown to last a short period of time. Skin peeling, otherwise known as exfoliation, is part of the therapeutic effect.

    Skin irritation and dryness is more likely to occur if you use another topical acne medication at the same time. If irritation occurs, only use one topical acne medication at a time. Skin irritation may occur, characterized by redness, burning, itching, peeling or possibly swelling. Irritation may be reduced by using the product less frequently or in a lower concentration.

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