FAQ

Have questions about PanOxyl®? We’ve got you.

If you can’t see the answer to your question below, get in touch with us.

WHAT IS THE ACTIVE INGREDIENT IN PANOXYL® ACNE MANAGEMENT PRODUCTS?

All currently available PanOxyl® products contain the same active ingredient: benzoyl peroxide (BPO). Benzoyl peroxide is the #1 dermatologist-recommended ingredient for acne treatment products.

WHAT IS BENZOYL PEROXIDE (BPO)? HOW DOES IT WORK TO HELP MANAGE MY ACNE?

Benzoyl peroxide is a topical acne medication that’s antibacterial, anti-inflammatory and that clears pores. Benzoyl peroxide is available in a number of formulations and concentrations to address a variety of acne issues.

I HAVE ACNE ON MY FACE, CHEST, BACK AND SHOULDERS. CAN I USE PANOXYL® PRODUCTS ON THESE PARTS OF MY BODY?

Yes, PanOxyl® can be used for face, chest, shoulder and back acne. However, you should avoid contact with the eyes, lips and mouth.

WHY ARE PANOXYL® PRODUCTS AVAILABLE IN DIFFERENT STRENGTHS ?

We offer PanOxyl® products in different formulas and different strengths of benzoyl peroxide to suit different skin types. Our current product line includes: PanOxyl® 10% Acne Foaming Wash and PanOxyl® 4% Daily Creamy Wash.

WHERE CAN I BUY PANOXYL® PRODUCTS?

PanOxyl® products are available online and in-store nationwide. Click here for a partial list of retailers that carry PanOxyl®.

I CAN’T FIND MY FAVORITE PANOXYL® PRODUCTS. ARE THEY STILL AVAILABLE?

Unfortunately, we have discontinued two products: PanOxyl® 3% Advanced Acne Spot Treatment and PanOxyl® 10% Acne Cleansing Bar. If you are looking for acne solutions, you can click here to see which products we have available that are best suited for your needs.

CAN I ORDER YOUR PRODUCTS DIRECTLY FROM YOU?

Unfortunately, our company is not set up to sell PanOxyl® products directly to consumers. But you can easily find our products online here.

HOW CAN I ORDER PANOXYL® ONLINE?

Click here for a listing of online retailers that carry PanOxyl® products.

ARE PANOXYL® PRODUCTS SAFE TO USE WHILE PREGNANT?

As with any medication, ask your healthcare provider before using PanOxyl® if you are pregnant or breast-feeding.

CAN I USE PANOXYL® PRODUCTS AFTER THE EXPIRATION DATE?

We do not recommend using PanOxyl® products after they have expired. Please check the expiration date stamped into the crimp on the top of the tube or printed on the bottom of the carton.

HOW IS BENZOYL PEROXIDE DIFFERENT FROM SALICYLIC ACID?

Both benzoyl peroxide and salicylic acid treat acne, but they work very differently. Salicylic acid exfoliates the skin to help unblock pores. Benzoyl peroxide, however, helps break the acne cycle by killing bacteria on the skin that cause acne. It also helps unclog pores, clear existing breakouts now and stops emerging pimples before they form. Benzoyl peroxide is the ingredient that makes PanOxyl® so effective.

You can learn about the differences between benzoyl peroxide and salicylic acid here.

ARE THERE ANY WARNINGS ASSOCIATED WITH PANOXYL® PRODUCTS?

Benzoyl peroxide is for external use only.

Do not use PanOxyl® products if you are sensitive to benzoyl peroxide.

When using PanOxyl® products:

  • Avoid unnecessary sun exposure and use a sunscreen.
  • Avoid contact with the eyes, lips and mouth.
  • Avoid contact with hair or dyed fabrics, including carpet and clothing, which may be bleached by these products.
  • Skin irritation and dryness is more likely to occur if you use another topical acne medication at the same time. If irritation occurs, only use one topical acne medication at a time.
  • Skin irritation may occur, characterized by redness, burning, itching, peeling, or possibly swelling. Irritation may be reduced by using the product less frequently or in a lower concentration.
  • Stop use and ask a doctor if irritation becomes severe.
  • If pregnant or breast-feeding, ask a healthcare professional before use.

Keep out of reach of children. If swallowed, get medical help or contact a Poison Control Center right away.

I SEE THAT SKIN IRRITATION AND PEELING ARE LISTED AS SIDE EFFECTS OF BENZOYL PEROXIDE. ARE THESE SIDE EFFECTS TEMPORARY?

The side effects associated with benzoyl peroxide have been shown to last a short period of time. Skin irritation and dryness is more likely to occur if you use another topical acne medication at the same time. If irritation occurs, only use one topical acne medication at a time.

Skin irritation may occur, characterized by redness, burning, itching, peeling or possibly swelling. Irritation may be reduced by using the product less frequently or in a lower concentration.

ADDITIONAL PANOXYL® FAQ’S:
WHEN DID PANOXYL® CHANGE ITS FORMULATION FROM ORIGINAL TO THE NEW FORMULA?

A reformulated PanOxyl® product line was introduced in January 2018.

ARE THE NEW PANOXYL® PRODUCTS DIFFERENT FROM THE OLD PANOXYL® PRODUCTS THAT WERE PREVIOUSLY ON THE MARKET (ACTIVE AND INACTIVE INGREDIENTS, FORMULATION, ETC.)?

The current PanOxyl® product line’s formulations are different from those available prior to 2018. The products contain the same active ingredient at the same levels as the previously marketed formulations (4% benzoyl peroxide and 10% benzoyl peroxide). The inactive ingredient lists for the new formulations differ significantly from the previous formulations.

WHY WAS THE PANOXYL® FORMULA CHANGED?

The new formulations create a better experience of a mild cleansing wash. The formulations were developed to be milder with a better lather and skin feel.

WHY DID THE TEXTURE CHANGE?

The texture of the new formulations changed to better deliver the desired properties of a mild cleansing wash. The formulations were developed to be less paste-like with a better lather and skin feel.

IS THE NEW FORMULATION AS EFFECTIVE AS THE OLD FORMULATION?

Yes, PanOxyl®’s new formulation is just as effective as the prior formulations.

DID THE STRENGTH CHANGE?

No, the products contain the same active ingredient at the same levels as the previously marketed formulations, 4% benzoyl peroxide and 10% benzoyl peroxide.